3 takeaways from 3 start-up stories
Zappos - Founder CEO Tony Hsieh Have a vision and start work around that. Zappos decided what they wanted to stand for and took the bet to make the "Best customer service & experience" their goal. Empower stakeholders here "Employees" to make autonomous decisions holding customer experience as supreme. Result: Ripple effect and word-of-mouth made Zappos a valuable brand with over $2 billion in yearly sales. Instagram - Co-founder & CEO Kevin Systrom Idea litmus test - Your idea is cool but can it scale? Can it change the world in an interesting way? Believe in the power of the product don't spend a $ on advertising. Pivot and remove the unlikable features and relaunch if you have to with the star feature. Hire the world's best people. Keep the team small. Small is the new big! Result: More than 100 million users in 2 years and eventually got acquired by Facebook for for $1 billion. Reditt - Stev...